Supporting Employees who are parenting children in mental health crisis

Supporting Employees who are parenting children in mental health crisis

You probably offer your employees some form of health benefits. But is your benefits package robust enough to fully support your employees’ range of total health needs if they are to be fully present at work and resilient? 


One often overlooked area of employee support is for parents of children with mental health concerns. A survey published earlier this year by Lyra Health found that over half of the more than 1,900 U.S. workers surveyed support a child with a mental health concern. Yet, the survey also found that “worker confidence in their employer-provided resources for their kids’ mental health is lagging behind companies’ investments in this area.” 


This gap can mean your employees aren’t able to devote the time and attention necessary for peak performance, costing both you and them in the long run. 


“Having a child with an untreated mental health issue is going to take parents out of the workplace. Their mind and energy will be elsewhere,” says Kendall Browne, PhD, senior program manager of Workforce Transformation at Lyra Health.

Navigating the Aftermath: A Therapist's Response to a Client's Suicide

Losing a client to suicide can be devastating personally to a therapist, but professionally, there also can be many unforeseen consequences.  The emotional toll is often compounded by systemic issues within the mental health field that can transform a tragic event into a potentially career-ending one. 

In July, I had the pleasure of attending a talk given by Diego De Leo, PhD at the 2024 European Symposium on Suicide and Suicidal Behaviour, where he highlighted the intricate personal and professional dynamics therapists face after losing a client to suicide.


What are the systemic challenges?

In the aftermath of a client’s suicide, therapists frequently encounter systemic barriers that can exacerbate their distress. The fear of litigation and professional investigation is pervasive, often leading to a defensive practice style where open communication is stifled. The systemic response within healthcare settings can sometimes resemble a witch hunt, with an emphasis on finding fault rather than understanding the multifaceted nature of suicide.

This fear-driven culture often leads to a shutting down of communication, where therapists may feel pressured to remain silent about their experiences to avoid potential professional repercussions. As highlighted by a study in Clinical Psychology and Psychotherapy (Awenat, Y., et al. 2013), the intense scrutiny and judgment that therapists face after a client suicide can lead to a profound sense of professional insecurity and a fear of losing licensure or even one’s entire career.


This creates an environment where learning from these events is overshadowed by the fear of punishment, undermining opportunities for systemic improvement and support.

What are the most common experiences in this scenario?  On a personal level, therapists often grapple with intense feelings of guilt and self-doubt. They may ask themselves, "Could I have done something differently? Did I miss a critical sign?" This type of existential questioning can lead to a deeper crisis of meaning, where therapists begin to doubt not only their professional competence but also the very nature of their work. 

Research in the Journal of Affective Disorders found that therapists who experience a client suicide often undergo a period of profound self-reflection and existential questioning, which can shake their foundational beliefs about their purpose and the efficacy of their work (Hendin et al., 2004).

These feelings are further complicated by a sense of hypervigilance, where therapists may become overly cautious in their subsequent practice, fearing that another client might also be at risk. This heightened sense of vigilance can spill over into their personal lives, leading to anxiety about the wellbeing of loved ones and a pervasive fear of "Who will be next?"

Overcoming the barriers to open communication

This culture of fear and blame often leads to isolation, as therapists may feel they are not allowed to discuss their experiences openly. They might avoid interactions with colleagues or withdraw from professional networks, fearing judgment or blame. This isolation is compounded by the societal taboo  that still persists around talking about mental health challenges and suicide. 


Therapists are rarely acknowledged as fellow grievers

Creating a culture that encourages open communication and collective learning is vital. As Sue Murray discussed with me on my "Headspace for the Workplace" podcast, fostering a "just culture" in mental health settings—one that prioritizes learning from these tragic events over assigning blame—can help create a more supportive environment for therapists (Murray, 2024). This approach allows for a more constructive response to client suicides, where the focus is on systemic improvement and support rather than punitive measures.

Personal Reflections: Lessons from Losing Carson

Reflecting on my own experience of losing my brother Carson to suicide, I initially felt frustration with his mental health provider for what I perceived as over-medication and a lack of responsiveness to my concerns. 

However, when she attended Carson's memorial service, just six days after his death, and expressed her profound grief and condolences, I saw her in a new light. I realized she was not just a provider but a human being deeply affected by Carson's death, doing her best with the tools she had. This encounter helped me understand the impact a client's suicide can have on their therapists and the importance of empathy and understanding in these situations.

Upon further introspection on Carson's death, I understand that I was grappling with the heavy weight of traumatic grief over the loss of my brother, while also trying to understand the complexity of his pain. We who loved him recognized he was struggling and did what we could—talking openly with him about his thoughts on suicide, connecting him to resources, and trying to understand his experience. 

The net effect was that I questioned the mental health system, which often seems to operate from a place of fear rather than compassion. Now, decades later, I am determined to channel my deep sorrow for his loss into a force for transformational change, and create a more understanding and supportive environment for those in crisis.

What is the therapeutic community’s role in suicide aftermath?

Despite these systemic challenges, a sense of community and support can significantly mitigate the isolation and fear experienced by therapists after a client’s suicide. The Clinician Survivor Coalition is one such community that provides a space for therapists to come together, share their experiences, and offer mutual support. This coalition serves as a lifeline for many clinicians, helping them process their grief, guilt, and doubts in a supportive environment where they are understood and validated.

The success of the Coalition shows that by pulling together, clinical survivors of suicide can foster a sense of solidarity and resilience, which is crucial for navigating the complex emotions that follow a client’s death. 

As discussed in research by Hendin et al. (2014), peer support groups and professional networks can play a vital role in helping therapists recover from the emotional toll of a client suicide. These groups offer a platform for clinicians to share coping strategies, reflect on their experiences, and learn from each other in a non-judgmental space.

How to build a supportive, learning-focused environment

To better support therapists who lose clients to suicide, it is crucial to foster a more just and supportive culture within the mental health profession. Resources like "If a Patient Dies by Suicide: A Resource for Mental Health Professionals" and other supportive communities such as the Coalition mentioned above, are essential tools for helping therapists navigate the aftermath of such losses. By fostering a culture that prioritizes support and systemic learning, the mental health community can better navigate the complexities and challenges that arise when a client dies by suicide, ultimately promoting healing and growth for all involved.

References

  • Awenat, Y., et al. (2013). "The Impact of Patient Suicide on Clinicians." Clinical Psychology and Psychotherapy, PubMed.

  • Hendin, H., et al. (2004). "Therapists’ Reactions to Patient Suicide." Journal of Affective Disorders, PubMed.

  • Murray, S. (2024). "Cultivating a Restorative and Just Culture in the Workplace." Headspace for the Workplace, Podcast Episode.

Resources

Navigating the Tsunami of Suicide Loss -- 20 Years Later

Navigating the Tsunami of Suicide Loss -- 20 Years Later

On December 7, 2004, the anniversary of Pearl Harbor, Carson took his life, just two weeks before Christmas and his 35th birthday. Around the same time, the world was struck by the Asian tsunami disaster, and the impact of Carson’s death swept through our family with a similar force—engulfing us in helplessness and shock….

Sometimes Life Gets Fubared: 10+ Years Later "Man Therapy" Still Matters in Veterans' Mental Health

Sometimes Life Gets Fubared: 10+ Years Later "Man Therapy" Still Matters in Veterans' Mental Health

Man Therapy, launched in 2013, continues to be a groundbreaking resource for mental health, particularly in addressing the unique challenges faced by tough-minded individuals, including those in the military and veteran communities. Recognizing the need for a more targeted approach, a specific focus on military personnel and veterans was introduced in 2015 to offer tailored resources that resonate deeply with this group. Today, Man Therapy remains as relevant as ever, now available in Spanish, helping us collectively shift the narrative from one of hopelessness to one of hope through proactive action. By encouraging our military members and veterans to take the 18-Point Head Inspection, we empower them to actively engage in their mental health journey, reinforcing that strength is not just physical but mental resilience, too.

Veterans in the Spotlight: Under-Addressed Mental Health Challenges and Effective Resources

Veterans in the Spotlight: Under-Addressed Mental Health Challenges and Effective Resources

Veterans’ Mental Health: Where We Need to Focus

Veterans face unique mental health challenges that too often go under-addressed, from military sexual trauma and transitional stress to the long-term impact of PTSD. These experiences don’t just affect mental well-being—they can shape every aspect of a Veteran’s life, from personal relationships to reintegration into civilian roles. Yet there is reason to be hopeful: today, more than ever, there’s a focus on empowering Veterans as community and workplace mental health leaders. With evolving peer support programs and resources designed to remove cultural and financial barriers, we’re seeing real progress in providing accessible, culturally competent mental health care. By positioning Veterans at the forefront of these initiatives, we can harness their resilience and leadership, creating stronger communities and workplaces while ensuring they receive the support they deserve.

Election Eve -- Taking Care of Ourselves and Each Other

Election Eve -- Taking Care of Ourselves and Each Other

In the United States stand on the eve of a high-stakes, tight election. It’s natural to feel emotions running high. For many, this moment brings a sense of urgency, uncertainty, and even strain as we navigate a deeply divided time. This division can challenge our relationships and our sense of belonging, sometimes even driving wedges between cherished loved ones.

Tonight, let’s remember that regardless of outcome, our shared humanity remains. Practicing civility can help keep us grounded and connected during this challenging time.

The Papageno Effect: Harnessing Positive Storytelling for Hope and Recovery in Suicide Prevention

The Papageno Effect: Harnessing Positive Storytelling for Hope and Recovery in Suicide Prevention

Earlier this year,  I attended the European Symposium on Suicide and Suicidal Behavior (ESSSB) in Rome. One of the plenary presentations by Prof Thomas Niederkrotenthaler, of the Medical University of Vienna,  illuminated the powerful impact of the “Papageno Effect” on suicide prevention. 

Want to combat mental health stigma? Don't say ‘stigma’!

Want to combat mental health stigma? Don't say ‘stigma’!

It seems that any time we hear the words “suicide” or “mental health”, the word stigma follows right after.  The word “stigma”, according to the Oxford Dictionary, means a “mark of disgrace”.

Instead of talking about stigma incessantly, let’s stop to consider how by focusing on it, we ensure it stays in place, forever associated with mental health challenges. The net result is that people who are struggling are all too often reluctant to seek help, since they are constantly reminded that having a mental health issue is a mark of disgrace. 

What if we reframe stigma as a form of bias, rather than something to be ashamed of? Doing so would help normalize help-seeking for mental health concerns, creating the expectation that getting help is reasonable and even preferable.  

Addressing Mental Health Challenges: H.O.P.E.’s Encore Performance

Addressing Mental Health Challenges: H.O.P.E.’s Encore Performance

Encore Electric is a Denver, Colorado-based industrial electrical contractor with over 1,200 employees at sites across several states in the West. When Cathy Emerson, Encore’s benefits manager, noticed a trending increase in Encore employees requesting mental health help during the pandemic, she began to rethink the resilience strategies the company already had in place.

“I’d been noticing and wondering what to do about the increase in mental health issues and requests for help,” Emerson says. “I'm sure with COVID, everybody had noticed this, but we were seeing it even though employees were still working from home. We knew we really needed to act on it.”

Three Ways Employers Can Stop Worker Suicide

Three Ways Employers Can Stop Worker Suicide

Launched in April 2024, the National Strategy for Suicide Prevention calls on US employers to integrate suicide prevention into their company's health and safety plan. Of the 15 goals in the strategy, one is dedicated to the workplace.

Goal #5 of the National Strategy for Suicide Prevention states: "Integrate suicide prevention into the culture of the workplace and into other community settings."

Companies that already are driving a culture of care and psychological safety are, therefore, at the front of a growing movement to stem the alarming rise of suicides and fatal overdoses nationally—exactly what the strategy was designed to address. For those still seeking to build a culture of care, there has never been more support for your aims.

Leveraging Lived Experience for Impactful Suicide Prevention and Recovery: Research Findings from the European Symposium on Suicide and Suicidal Behavior in Rome

Leveraging Lived Experience for Impactful Suicide Prevention and Recovery: Research Findings from the European Symposium on Suicide and Suicidal Behavior in Rome

Last week, I found myself deeply inspired by the symposium at the European Symposium on Suicide and Suicidal Behavior (#ESSSB20) in Rome, where profound discussions unfolded about the critical importance of integrating the wisdom of those with lived and living experiences into every aspect of suicide prevention and recovery. 

7 Key Reasons Why Lived Experience Matters in Suicide Prevention, Intervention and Postvention

7 Key Reasons Why Lived Experience Matters in Suicide Prevention, Intervention and Postvention

Lived experience is the heartbeat of suicide prevention, breathing life into data and transforming theoretical strategies into real-world impact. By centering the voices of those who have navigated suicidal thoughts, behaviors, or grief, we gain insights that go beyond statistics—insights that are rooted in the emotional, social, and personal realities of the human experience. Incorporating lived experience ensures that suicide prevention efforts not only address the complexities of mental health but do so in a way that is empathetic, adaptable, and truly person-centered. These voices bring richness to our understanding, fostering innovative, humane approaches that lead to genuine healing and change.

From Awareness to Action: Changing Culture to Prevent Physician Suicide

From Awareness to Action: Changing Culture to Prevent Physician Suicide

Every day, physicians help improve and save lives. But when it comes to their own mental health struggles, they often don’t address the symptoms of trouble until they are in full-blown crisis. Sometimes, their mental health crisis turns deadly. Physicians have one of the highest suicide rates of any profession in the US. Federal data show an estimated 400 physicians die by suicide per year. More than half of physicians know a physician who has either considered, attempted or died by suicide in their career, according to Vital Signs, a nonprofit aimed at ending physician suicide. They also report an estimated one million persons in the U.S. lose their physician to suicide each year.

How MINES & Associates Turned Their Commitment to Mental Health into a National Movement with the H.O.P.E. Certification

How MINES & Associates Turned Their Commitment to Mental Health into a National Movement with the H.O.P.E. Certification

When the behavioral health crisis assessment and referral team at Banner Health’s Northern Colorado campus in Greeley heard about H.O.P.E. Certification, a program that is helping build resilience and wellbeing in industries facing acute suicide and other mental health crises, they were intrigued. The team knew that workers at their hospital were exhausted and traumatized, and needed a variety of mental health supports.

I Didn't Get the Jock Genes—Why I Still Find Running an Important Part of My Self-Care Strategy

I Didn't Get the Jock Genes—Why I Still Find Running an Important Part of My Self-Care Strategy

Growing up in a family of natural athletes, I always felt like the odd one out, struggling to find my place in the world of sports. But when I discovered running, everything changed. This blog explores how running became more than just exercise for me—it became a powerful tool for self-care, resilience, and finding peace.

Are you looking for personalized mental health support apps?

Are you looking for personalized mental health support apps?

Discover the top cloud-based mental health apps of 2024, categorized into resilience, early intervention, and intensive support. Explore SaaS solutions like Calm, Talkspace, BetterHelp, and more, offering personalized care for individuals and employers to enhance mental well-being anytime, anywhere.

Spreading H.O.P.E.: A Case Study from Banner Health in Northern Colorado

Spreading H.O.P.E.: A Case Study from Banner Health in Northern Colorado

When the behavioral health crisis assessment and referral team at Banner Health’s Northern Colorado campus in Greeley heard about H.O.P.E. Certification, a program that is helping build resilience and wellbeing in industries facing acute suicide and other mental health crises, they were intrigued. The team knew that workers at their hospital were exhausted and traumatized, and needed a variety of mental health supports.

Recovery-Supportive Workplaces: A New and Important Trend in Workplace Wellbeing

Recovery-Supportive Workplaces: A New and Important Trend in Workplace Wellbeing

Creating a recovery-supportive work environment helps enhance your organization’s overall health and safety, while moving the solutions to mental health concerns in your workforce from the individual level to the environmental one, which is easier for an organization to control for optimal outcomes. Doing so promotes psychological safety, team cohesion, and a wellness-oriented climate. For more information or to register for the workshop, contact Chase Plank: chase@sallyspencerthomas.com